Remote Hands Services

Get help monitoring and maintaining your business system. Our experts are on site when you can’t be.

Companies Who Trust Vaultas

Keep Your System Running Smoothly with Remote Hand Services

When business demands you to be far from your critical systems, rely on our pros to keep them in peak condition.

Why choose Vaultas for remote hands support?

Tap into ongoing support for your IT infrastructure with Remote Hands—reliable, efficient support for your colocation environment.
Experience rapid issue resolution with our 24/7 Remote Hands service, ensuring your operations never skip a beat.
Save on travel and personnel costs with our expert team handling your data center needs while your team focuses on more pressing issues.
Leverage proactive monitoring and maintenance support to significantly boost your system’s reliability and performance.
Access a team of seasoned IT professionals ready to tackle any challenge, anytime you need them.
Your infrastructure deserves unique care; we provide customized support to meet your specific needs.

Learn more about our remote hands services.

In Our Clients’ Words

Vaultas has been our trusted partner for nearly a decade, providing us with exceptional service on multiple data center projects. Their team has been professional, knowledgeable, and responsive throughout the entire process. They have demonstrated a comprehensive understanding of our project requirements and worked closely with us to ensure that the design met our needs. Vaultas has also provided us with a Secure Fiber connection directly from our office locations to the data center, which has been invaluable in helping us find the ultimate IT team to manage our data. The end result has always been a data center that exceeded our expectations and was delivered on time and within budget. We highly recommend Vaultas to anyone looking for a reliable and experienced partner for their data center needs.

Gary Peterson

Mechanical Designer, Design Tree Engineering and Land Surveying

The Nelson Family Companies (including Form-A-Feed) have worked with Vaultas for several telecommunication projects over the years. They are professional, responsive, and down-to-earth. Our core values including “family” align, so the partnership is very natural. We leave every conversation confident that Joe and the team are going to take care of us. Recently, Joe helped manage a project at our New Richmond, WI manufacturing facility. Joe kept the project on track, provided timely updates, and showed up when it mattered most. We appreciate our partnership with Vaultas and hope to continue the relationship for years to come.

Keith Henneman

Technology Services Manager, Form-A-Feed

Vaultas has been an indispensable partner in our journey, offering unwavering support and top-notch datacenter hosting that's been flawless for years. Their dedication is a cornerstone of our operations, enabling us to achieve more than we ever thought possible. Every visit to their facilities reaffirms their commitment to going the extra mile; Joe and John, in particular, have been incredibly supportive. John's gesture of fetching screws from a local hardware store for our urgent hardware upgrades exemplifies their exceptional service. This level of care and attention to detail has been critical in not just meeting but surpassing our expectations. We wholeheartedly endorse Vaultas for their unparalleled support and expertise in datacenter services.

Jon Melberg

Operations Analyst, On Systems Inc.

Vaultas give us a great product at a value. They are very knowledgeable about their products and support throughout the process and we will be working with them for future initiatives. We were looking for a COLO to help support our DR initiatives and Vaultas came in and matched exactly what we were looking for. Joe and John are very knowledgeable about all the products they offer, always have suggestions for solutions we are looking for. They are always assisting us with new ideas, recommending new technologies, and are always looking into the future, for what is best for us as a customer.

David Dingmann

Infrastructure Manager, Park Industries Inc.

Vaultas has been our valued partner for over 12 years, providing exceptional support and service on Data Center projects. When we have had issues with our equipment they went above and beyond their responsibility to help us resolve the issues quickly. A few years ago, we mentioned to Joe and John that we needed to replace our emergency power backup for our server room. John took it upon himself to look for one and found us a great deal. They also provide us with a secure fiber connection to our data center. They are very knowledgeable and are always looking for new technologies that can help their customers. We highly recommend them to anyone looking for a datacenter service.

Tim Cunningham

Director of IT, Northern Contours

Why We’re Industry Leaders

1,600+

Trusted colocation providers in our network

40+

Years of industry experience

24/7/365

Round-the-clock network monitoring

Vaultas

Remote Hands Data Center

3701 18th St S
St Cloud, MN 56301
Get Connected: +1.888.998.2858

Remote Hands Services From Vaultas

24/7 Monitoring

Enjoy continuous oversight of your systems to preemptively address issues, ensuring seamless operations.

Equipment Handling

Trust our skilled technicians to handle equipment on your behalf—from installing, relocating, or removing equipment within your colocation space.

Physical Connectivity

We handle all physical connectivity in your colocation space, including connecting and disconnecting network cables, patching, and cross-connects.

Network Support

Ensure your network remains robust and reliable with our expert, on-site network management services.

Emergency Response

Trust us to take swift action during critical situations to minimize downtime and protect your data.

Troubleshooting

Never worry about issues with your servers. We investigate all issues and carry out reboots as needed, per your instructions.

Security Management

With vigilant security protocols to safeguard your data and infrastructure, you’ll enjoy lower security risk levels.

Ongoing Maintenance

No task is too basic for us to overlook—we also take care of the simple things to keep your equipment running smoothly, from cleaning server cabinets to replacing hot-swappable components.

Equipment Audits

Easily handle inventory management and more with our help tracking your hardware assets for accurate recordkeeping.

Our Technology Partners Include

Why Choose Vaultas for Remote Hands Data Center Services

Unmatched Technical Expertise

When you choose our Remote Hands service, you’re tapping into a wealth of technical expertise. Our team, seasoned with over 40 years in data center management, is ready to handle your IT challenges with skill and precision.

We’re committed to keeping your systems running smoothly. Our proactive approach means we’re always ready to tackle the latest IT challenges, ensuring your infrastructure is robust and reliable.

With Vaultas, you get peace of mind knowing your technology is in expert hands.Our service is tailored to your unique needs. We listen to your concerns and adapt our strategies to fit your business goals.

With our Remote Hands service, you’re not just getting technical support; you’re gaining a dedicated partner in your IT journey.

Proactive Problem-Solving Approach

Gain a team that anticipates and prevents issues before they arise. Our proactive stance means fewer disruptions for you and a boost in your system’s efficiency.

We’re always a step ahead, ensuring smooth operations for your business.

Regular system checks and performance reviews are key to our strategy. We meticulously audit your systems to keep everything running without a hitch.

This thoroughness is part of our commitment to keeping your operations seamless and uninterrupted.

We take a holistic view of your IT needs. Our approach isn’t just about quick fixes; it’s about understanding and supporting every part of your infrastructure.

With us, you get comprehensive support that’s tailored to your unique business objectives.

Enhance Your IT Capabilities with Expert Remote Hands Services

24x7x365 technical support and solutions tailored for your business.

Customized Client-Centric Solutions

Your business is one-of-a-kind, and our Remote Hands service reflects that. We customize our solutions to fit your specific needs and goals, ensuring you get exactly what your business requires. Tailored support is at the heart of what we do.

We take the time to understand your unique challenges and objectives. This way, our support is not just a service; it’s a strategic asset that aligns seamlessly with your business strategy. You’re at the center of every decision we make.

As your business grows and changes, so do our services. Our flexible approach means we’re always ready to adapt to your evolving needs, providing scalable and future-ready support.

With Vaultas, your IT infrastructure is in capable hands— ones that understand and grow with your business.

Cost-Effective IT Management

Managing your IT shouldn’t force you to break the bank. With Remote Hands from Vaultas, you’ll enjoy cost savings by outsourcing your mission-critical system care to our capable experts, thereby reducing the need for costly in-house IT visits.

Imagine cutting down on travel and personnel costs. Our expert team handles your data center needs for you, freeing up your budget for other important business areas. It’s all about smart spending and efficient resource allocation.

At Vaultas, it’s not just about saving money; it’s about enhancing value. Let us take care of the routine IT tasks, so you can focus your energy on growing your business and achieving your strategic goals.

Our Other Data & IT Services

Colocation
Rack Space
Data Center Suites

AI Based Security and Monitoring
Data Center Consulting
Custom Hosting Solutions
Edge Data Center Solutions
24x7x365 Technical Support

Frequently Asked Questions About Remote Hands

What exactly do remote hands services include?

Remote Hands service encompasses a range of tasks including server reboots, hardware replacements, basic troubleshooting, and monitoring.

It's like having an extension of your IT team on-site at the data center, ready to handle physical tasks and basic maintenance, ensuring your operations run without interruption.

You’ll gain peace of mind knowing your business systems are being cared for round-the-clock while reallocating crucial resources for more pressing business activities.

How does Remote Hands lower a company’s operational costs?

There are multiple ways businesses save with remote hand support. Below are three examples:

First, it cuts down on travel and on-site expenses by eliminating the need for your IT staff to visit data center locations.

Second, it minimizes costly downtime by providing rapid response to issues, maintaining higher system uptime.

Lastly, it optimizes your staffing budget. You can rely on Remote Hands for expert support without the need for additional hires or overtime expenses, allowing for more efficient allocation of your human resources.

Can Remote Hands services be customized to my business needs?

Absolutely! We understand that each business has unique requirements.

Our Remote Hands services are highly customizable, ensuring that we provide support that aligns perfectly with your specific operational needs and business goals.

How does Remote Hands improve system uptime?

Our Remote Hands service proactively monitors and maintains your systems, addressing potential issues before they escalate into business disruptions.

This proactive approach significantly reduces the likelihood of downtime, ensuring your operations remain uninterrupted.

Having a physical support team, on-site at your data center, ensures that issues are identified and resolved as soon as they arise.

Is Remote Hands service secure?

Security is a top priority at Vaultas for everything we do, that includes in our Remote Hands services as well.

In addition to being an SSAE 16 and SOC 2 compliant facility, we employ stringent security protocols and ensure that all interactions with your systems are compliant with industry standards, safeguarding your data and infrastructure against threats.