Technical Support & Remote Hands

When you need support, you need it now. We respect that. That’s why we provide round-the-clock technical support services. Our technicians are available 24x7x365 to support your equipment, networks or services. Having access to the right skill set at the right time can mean the difference between 10 minutes of interruption vs an hour or a day. Responsive technical support is always available for scheduled maintenance or emergency situations.

Keep your business operations running smoothly with our technical support. Contact us for a full list of services and to receive a custom quote.

Need service now? Contact our emergency response team

In this rapidly changing world of data center services and IT support, Vaultas realizes that exceptional technical support is key to staying strategically focused on your business. Vaultas can be your full time IT and data center support staff, or a part time staffing partner.

At times, within any organization, technical support availability can be limited or stretched. Vaultas provides you with the technical support backup and overflow resources you need to keep your business operations running smoothly 24x7x365.

At Vaultas, our data centers are staffed by experienced engineers, operators and highly-trained, service-oriented technicians. From consulting services to equipment, systems or software migration, installation and remote support, we’re here when you can’t be as your remote data center support team 24x7x365.

Here is a partial list of those Technical Support Services. Contact us for a full list of services and to receive a custom quote.

Remote hands and eyes technical support
Systems and software support
Network trouble shooting, ticket tracking and support
Scheduled maintenance support
Back up and security support

Tape rotation and storage support
Drive replacement support
Power cycle support
Equipment engineering, implementation, testing and support
Equipment installation or replacement support

Network engineering, implementation, testing and support
Security engineering, implementation, testing and support
Data center consolidations, moves, adds, changes or migrations

Schedule a support session online

We also offer bulk technical support available at volume discounts. Find out how Vaultas can be your organizations anytime support team.