Although COVID-19 upended many aspects of our lives, it also forced some long-overdue and necessary changes to the way we work. Now, even as the situation improves, many companies are announcing that they have decided to ditch their office space entirely and allow employees to work remotely. Many others are

Voice over internet protocol, or VoIP, has become the standard for voice communications in small businesses. When compared to standard on-premises PBX systems, VoIP has many benefits. It costs less, is more flexible, and can be integrated into multiple communication channels, instead of just a standard telephone conversation using a

As we enter the sixth month of COVID-19, shutdowns, social distancing and remote work, many companies are starting to think long-term. It’s clear that the current situation will most likely persist for many more months, and the world will look much different when we return to “normal,” whatever that will

Despite all the news stories and warnings from the IT industry (like this, this or this), many executives and employees still don’t fully grasp the importance of data security. This spring, as millions began working from home, data became even more vulnerable to breaches and hacks. Now, with the pandemic

As the coronavirus continues to spread across Minnesota and the United States, its impact on individuals and businesses has become increasingly pronounced. With employees working from home, retail stores launching online shops, and small businesses finding creative ways to make ends meet, IT systems and network environments need the ability