Support - Vaultas

IT operations are critical to most organizational operations. Vaultas Minnesota data and colocation centers offer a full suite of cloud support services from data center consulting and planning, to migration and installation, and technical support. With decades of experience designing, building and managing data center operations across the U.S., the Vaultas team stands ready to assist you with your critical data center and collocation needs and support requirements.

Migration and Installation

Migration to a new data center or colocation center can be very challenging and are aspects that affect every part of a company. It requires expertise in migration of hardware, client/server software, networks and data bases. Effective and efficient migration demands smart, up-front planning with seamless execution and Vaultas MN data centers are seasoned in affordable smooth and responsive migration.

Vaultas migration services include:

Pre-move planning
Data center planning services
Move coordination
Temporary equipment services
Technical move assistance

Equipment planning
Equipment installation
Equipment test and turn-up
Network Solutions
Architecture, design, consultation and implementation

Network strategy
Planning, engineering and provisioning
Monitoring and management
Equipment configuration and management
Topology review- identify and correct performance and reliability problems

Security planning, analysis, hardening
Maintenance and management solutions

Technical Support Services

In this rapidly changing world of data center services and IT support, Vaultas realizes that exceptional technical support is key to staying strategically focused on your business.

At times, internally within any organization, technical support availability can be limited or stretched. Vaultas provides you with that technical support backup and overflow resources you need to keep your business operations running smoothly.

At Vaultas MN, our data centers are staffed by hands-on engineers, experienced operators and highly-trained, service-oriented technicians. From consulting services to migration, installation and remote support, we’re here when you can’t be as your remote data center support. With access to many high-speed fiber optic networks providing high quality bandwidth, you can count on truly superior internet services, VoIP and a suite of ancillary services.

Here is a partial list of those Technical Support Services:

Onsite storage for collocation customers
Office space – both temporary and long term
Onsite conference room for customer use
Hot seats and temporary work stations
Training and seminar space

VoIP and telephony services
Internet Services
Large bandwidth WiFi access
Private line data services
Ethernet services

POE Ethernet services

Administrative Services

At Vaultas, we understand that words like uptime, performance, reliability and resilience are more than buzz words; they are the lifeblood of your business, and ours. Whether your company is a Fortune 500 organization or a startup, we’re here to make your migration and your day-to-day data center experience as smooth and seamless as possible. Our team of network engineers, IT professionals, and support technicians are available 24/7 to support you and supplement your own internal resources wherever you need us.

Here is a partial list of the available Vaultas Administrative Services:

Software installation and configuration
Upgrade and patch installation
Complete DNS implementations
Backup and recovery solutions for business continuity
Tape exchange and/or storage

Maintenance and management solutions
Equipment acquisition and installation
Network design and Implementation