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The way a company uses and interacts with technology has changed drastically in recent years. Remote work is here to stay, customers demand more, cybersecurity risks have skyrocketed, and 94% of companies leverage the cloud. Managing these drastic changes means businesses now have multi-faceted technology ecosystems, not just IT departments.
So how can companies meet the challenges of this new reality? Better yet, how can they leverage the current situation to improve their processes and operations? The Vaultas technology ecosystem can help.
What is a Technology Ecosystem?
There are many different definitions of a technology or IT ecosystem, depending on the context in which it’s used. There’s IT Ecosystem, IT environment, IT estate – these terms are used interchangeably to represent the entirety of a company’s information technology infrastructure.
Then there’s the Vaultas Ecosystem. The technology ecosystem definition we use to explain the Vaultas technology ecosystem as the coalition of vendors, suppliers, tools and services that deliver custom IT solutions for businesses and institutions.
The Vaultas Ecosystem of technology allows us to empower businesses to transform their IT solutions into drivers of growth that support their current demands and can easily pivot to meet those of the future.
Examples of what clients access from our ecosystem include:
- Robust cybersecurity measures integrated into their IT ecosystems.
- AI powered CX solutions for more intuitive customer interactions.
- Software-defined connectivity for agile and efficient network management.
- Scalable colocation services designed for business continuity.
- Hybrid and multi-cloud solutions tailored to your business needs.
- Unified communications and contact center solutions for improved collaboration and service delivery.
How Can the Tech Ecosystem Deliver for Your Business?
At Vaultas, we have access to nearly 500 suppliers of IT tools and services, allowing companies to select the individual solutions that are right for their specific needs. We have the skills and experience to integrate your selections into a cohesive, efficient IT system that will work for you.
What does this mean for businesses? Well, consider the following scenario. A medium-sized software development company based in Minneapolis, specializing in creating innovative applications for the healthcare industry, has landed a large contract. They now need to scale operations fast and expand their cloud infrastructure.
At Vaultas, leveraging our ecosystem in technology solutions can help them meet their new clients’ demands efficiently, on-time, and with minimal hiccups. We can do this with:
- Initial consulting. We’ll help them identify the scope of their growing IT needs, how they can use their IT infrastructure to more easily serve their clients, and how they can ensure highly available systems and deal with security risks that need to be addressed.
- Rapid integration and deployment. With hundreds of suppliers and vendors to choose from in carrier-neutral facilities, the Vaultas Ecosystem will help the software company get up to speed quickly.
- Ongoing support. With top-tier technical support and resources available from Vaultas, the software development company can deliver their new project with ease. Instead of splitting engineer resources to handle IT infrastructure maintenance and deliver on project goals, they can leverage Vaultas’ expert technicians to handle maintenance.
Empower Your IT to Drive Your Business Forward
Fast, Efficient and Automated
Gone are the days of waiting weeks or months for a new IT system to be built and installed. Businesses need to pivot and adapt as fast as possible.
For example, companies need to be able to respond to customer requests quickly. A recent study found that 92% of consumers expect responses to requests for customer service to be responded to as fast as possible.
How fast? Emails should be responded to within 2.5 hours. For DMs on Instagram, customers expect a response within the hour. WhatsApp users want a response within 45 minutes, and for traditional phone requests, don’t keep them on hold longer than 9 minutes.
Source: CM
From an IT standpoint, implementing the right technology and connectivity to provide the near-instant level of support customers demand cannot wait weeks. Those who wait will end up driving customers elsewhere – directly into their competitors’ willing arms.
At Vaultas, our clients don’t have to worry about alienating business opportunities. Our ecosystem can get businesses set up with the solutions and infrastructure they need to meet customer and user needs promptly.
We can identify and connect the right solutions for your business in a matter of days. Systems will be integrated and automated, allowing your team to focus on your business and customers instead of the IT hassles that devour so many resources.
The Power of Choice
When building an IT estate that involves a number of providers and vendors, businesses quickly learn how easily they can be locked into contracts and services they can’t control and don’t fully meet their needs.
But, you know your business and its needs, not your service providers. That’s why our ecosystem of technology solutions gives you the ability to select the tools and vendors that are exactly right for your company.
Not only does that enable the power to choose your vendors, but it helps protect your business from disaster. For instance, in the event your network provider has an outage, we have several other providers to instantly connect you to–preventing your own business from being disrupted.
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Vaultas Is Your Trusted IT Advisor
We know that the options can be overwhelming. That’s why we’re dedicated to helping you navigate the technical ecosystem from start to finish.
As your trusted advisor, we’ll harness the latest trends, identify needs, and help you access the IT solutions that will give your business a competitive advantage. A trusted advisor is a CIO’s best friend, and Vaultas has the experience to play that role.
In short, the Vaultas Ecosystem provides options, improves efficiency, and saves money. From security and connectivity to cloud and colocation, compliance, CX, and everything in between, let the technology ecosystem make how you do business easier and better.
Businesses are facing a wide variety of challenges as they navigate ever-changing dynamics. But, the Vaultas IT ecosystem is here to help with all of them. Vaultas is an ecosystem tech provider that fosters business resiliency at competitive prices.
Work with Vaultas to access the best services for:
- Hybrid IT solutions
- Data storage and backup
- Disaster recovery and business continuity services
- Advanced Connectivity
- Colocation
- Cloud Solutions
- Data center consulting
- UCaaS/CCaaS solutions
- And more
Our primary ecosystem access points are located in the Twin Cities of Minneapolis and St. Paul, as well as Alexandria and St. Cloud, MN, and Milwaukee, WI, with remote access from anywhere in the world.
Contact us today to get started.
