Voice over internet protocol, or VoIP, has become the standard for voice communications in small businesses. When compared to standard on-premises PBX systems, VoIP has many benefits. It costs less, is more flexible, and can be integrated into multiple communication channels, instead of just a standard telephone conversation using a

As we enter the sixth month of COVID-19, shutdowns, social distancing and remote work, many companies are starting to think long-term. It’s clear that the current situation will most likely persist for many more months, and the world will look much different when we return to “normal,” whatever that will