Archives for September 2020

UCaaS vs. VoIP: Which is Right For Your Business?

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Voice over internet protocol, or VoIP, has become the standard for voice communications in small businesses. When compared to standard on-premises PBX systems, VoIP has many benefits. It costs less, is more flexible, and can be integrated into multiple communication channels, instead of just a standard telephone conversation using a desktop phone. Calls can be made on that phone, but they can also be made via the internet, on a computer or smartphone.

Now, a new voice communications service is growing more popular. Unified Communications as-a-Service, or UCaaS, is similar to VoIP in that it powers multiple channels for communication. However, according to PCMag, UCaaS provides more options. Where VoIP only allows inbound and outbound telephone calls, UCaaS provides additional methods of communication, such as chatting, texting, video conferencing, screen sharing and more.

VoIP vs. UCaaS: Options and Integration

It’s important to note that VoIP and UCaaS are not competing systems. VoIP is integrated into UCaaS – when phone calls are made in a UCaaS system, they are powered with VoIP. But VoIP is unable to provide some of the additional features of UCaaS, such as chatting and video calls.

Which is Right For Your Business?

Today, as more employees work remotely than ever before, it’s essential that they be able to easily communicate. UCaaS can make it easier to collaborate and manage projects, and stay caught up with coworkers in different physical locations. You can chat and text, video conference and share screens.

One potential complication of UCaaS is the additional data that it will create and the new channels that will have to be managed. Working with an experienced PBX, VoIP and UCaaS provider can help make the transition easier.

Do you need to upgrade your voice communication system for long-term remote work? The Vaultas IT ecosystem is here to help with all of them.

Vaultas is a technology ecosystem provider that facilitates direct access to any network or service provider. Our services include hybrid IT solutions,  data storage and backup, disaster recovery and business continuity services, hosting, colocation, cloud storage, data center consulting, VoIP and UCaaS solutions, and more. 

Our primary ecosystem access points are located in the Twin Cities of Minneapolis and St. Paul, as well as Alexandria and St. Cloud, MN, and Milwaukee, WI, with remote access from anywhere in the world. Contact us to get started. 

What is the Technology Ecosystem?

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As we enter the sixth month of COVID-19, shutdowns, social distancing and remote work, many companies are starting to think long-term. It’s clear that the current situation will most likely persist for many more months, and the world will look much different when we return to “normal,” whatever that will be. So how can companies meet the challenges of this new reality? Better yet, how can they leverage the current situation to improve their processes and operations? The Vaultas technology ecosystem can help.

What is the Technology Ecosystem?

There are many different definitions of a tech or IT ecosystem, depending on the context in which it’s used. For our purposes, we define the Vaultas technology ecosystem as the coalition of vendors, suppliers, tools and services that deliver custom IT solutions for businesses and institutions.

How Can the Technology Ecosystem Deliver for Your Business?

At Vaultas, we have access to nearly 200 suppliers of IT tools and services, allowing companies to select the individual solutions that are right for their specific needs. We have the skills and experience to integrate your selections into a cohesive, efficient IT system that will work for you.

Fast, Efficient and Automated

Gone are the days of waiting weeks or months for a new IT system to be built and installed. We can identify and connect the right solutions for your business in a matter of days. Systems will be integrated and automated, allowing your team to focus on your business and customers instead of the IT hassles that devour so many resources.

The Power of Choice

You know your business and its needs. The technology ecosystem gives you the ability to select the tools and vendors that are exactly right for your company. And in this current climate, with all options on the table, there’s no better time to exercise your power of choice and find an IT solution that will deliver for your employees, customers and stakeholders.

Vaultas Is Your Trusted Advisor

We know that the options can be overwhelming. That’s why we’re dedicated to helping you navigate the ecosystem from start to finish. As your trusted advisor, we’ll harness the latest trends, identify needs, and help you harness the IT solutions that will give your business a competitive advantage. A trusted advisor is a CIO’s best friend, and Vaultas has the experience to play that role.

In short, the Vaultas ecosystem provides options, improves efficiency, and saves money. From security and connectivity to cloud and colocation, managed services, voice, and everything in between, let the technology ecosystem change how you do business.

Businesses are facing a wide variety of challenges as they navigate our new reality. The Vaultas IT ecosystem is here to help with all of them.

Vaultas is a technology ecosystem provider that facilitates direct access to any network or service provider. Our services include hybrid IT solutions,  data storage and backup, disaster recovery and business continuity services, hosting, colocation, cloud storage, data center consulting, hosted PBX and VOIP solutions, and more. 

Our primary ecosystem access points are located in the Twin Cities of Minneapolis and St. Paul, as well as Alexandria and St. Cloud, MN, and Milwaukee, WI, with remote access from anywhere in the world. Contact us to get started.